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Company F.A.Q.'s
    
  • How long have you been providing continuing education fro professionals?
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  • How do I know that my credit card information is secure when purchasing a product?

    • Technical Support F.A.Qs
        
  • My personal information has changes how do I update my account?
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  • When I try to login to my account it gives me an error stating that I need to be logged in to perform that function, and that I need to have cookies enabled. How can I make sure that my cookies are enabled?
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  • When submitting my payment information I get 'order failure default call' message. Why do I get this error?

    • Product F.A.Q.'s
        
  • Can I access the material from a different computer than where the order is placed?
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  • What is an Online Study Course?
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  • Can I download your online courses to my computer or do I have to be online to complete a course?
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  • How do I receive my certificate of completion?
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  • Can I save my progress while taking a test and come back later or must a test be completed all at once?
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  • What happens if I fail an online test? May I take the test again?
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  • How can I tell which courses are online courses?
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  • I have an Unlimited Online Package. Can I share it with other people in my office?
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  • I thought I ordered an online course. Why am I being asked for shipping information?
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  • Am I able to print out the course material or the final exam?

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